The list below lists the support representatives that are currently logged into our live support portal. Their availability is shown in the right column. Please understand that if they are currently working with one or more clients, their may be a slight delay before they can help you.

Support Representative

Status

Sandy Mayhew

Available

Monica Green

Available

Refresh available in 37 seconds

---

INSTRUCTIONS: Connecting with a support representative.

1.	Click the representative in the list above that you would like to connect with. This will start the download of the remote connection application. Click RUN on the first security warning.
2.	A second security warning will be displayed. Click RUN to begin the installation of the remote connection application.
3.	The connection settings will be automatically determined.
4.	A connection to the support representative will be established. The support representative will now be able to chat with you and/or take control of your computer.